The fastest way: in-app
In NimbleCal, open Help & feedback and send a message.
If you want a reply, you can optionally include your email address. Bug reports can also optionally include your browser, platform, language, and time zone to help with debugging.
Tip: Include a screenshot and the steps you tried. You can redact event titles/notes if needed.
Email support
For general help or feedback:
For privacy and data-rights requests:
For security issues only:
For refund requests:
Privacy and data-rights requests
For access, correction, deletion, or other privacy requests, email privacy@nimblecal.com and say what you need help with.
If possible:
- send the request from the email address on your account
- include your country of residence
- say whether you need account deletion, an export, a correction, or another privacy response
NimbleCal may need to verify your identity before fulfilling the request.
See:
Refund requests
For the fastest refund lookup, include your Paddle receipt or transaction ID and the email address you used at checkout.
See:
What to include in a bug report or general help request
To help me look into this quickly, include:
- What you expected to happen
- What actually happened
- Steps to reproduce (if you can)
- Your browser and device (for example: "Firefox on macOS")